Responsible
Gaming
Gamepawa is committed to raising awareness
among our customers about responsible Prediction. Besides, we reaffirm our
commitment to, at all times, provide a positive and enjoyable experience for
all parties involved at any given time. This call for responsible
prediction is not intended to deprive players of the joy they gain from
prediction, but it is a good way to ensure that one is in control.
Control
yourself
Many
of our clients enjoy access to Company entertainment. While many of them
play predictive games within their capabilities, for others, gaming can be a
problem. It can help you control yourself by remembering the following:
a. Keep
the forecast as much as you can afford to lose;
b. Take
into account the amount of time you spend and the money you spend on
forecasting;
c. If
you want to have a break, you can use our opt-out option by emailing
us at [email protected] with the account
information you have opened with us. Our representative
will call you to confirm your instructions and thereafter the Company will
close your account for 3 months, during which time it will not be possible for
the account to be opened for any reason.
Predicting
games is fun and not seen as a way to make money; avoid getting lost.
If
you are worried that playing a prediction game may have cost your life (or
someone else's) then the following questions can help you identify:
a. Have
other people ever criticized you for your prediction?
b. Have
you ever lied to cover up how much you spent to predict or how much time you
spent playing games?
c. Do
complaints, frustration, or disappointment make you want to play prediction
games?
d. Do
you play games for long time alone?
e. You
don't go to work or college because of playing prediction games?
f. Do
you play guessing games to avoid bored or unhappy life?
g. Do
you recommend spending money on anything other than playing predictive games?
h. Have
you lost interest in your family, friends, or previous time due to guessing
games?
i. After
failing, do you feel like trying as fast as possible and winning what you lost?
j. When
you are predicting and running out of money, do you feel hopeless and
desperate, and want to put your predictions back as soon as possible?
p. Do
you predict your spending with all your money?
l. Have
you ever lied, stolen or borrowed to make money for gaming or money to pay off
gambling games?
m. Do
you feel depressed or even suicidal because of playing predictive games?
These
questions have been provided to help a person determine if they have a problem
and need help.
Getting
Help
There
are many organizations that can provide assistance to people who are having
trouble playing gaming. If you feel it has happened to you, we advise you
to contact a self-help agency for guidance.
Barrier
to prediction for the under-age
It
is not allowed for those under 18 to predict.
How
to protect under-age predators:
Your
personal information such as deposit, password and username should not be
disclosed to under-aged individuals.
Your
machine will remain unmanaged when logged in. Avoid using the
"Remember My Password" option on your computer.
Lock
your computer with a password to prevent or prevent accidentally entering the
computer.
Make
your children aware of the dangers of prognosis for people under age.
Alternatively,
use programs that protect children.
Precautions
we have set to prevent prognosis for under-age groups:
Everyone
signing up to get a new account at www.gamepawa.com will have to check in the
box saying they are 18 years old or older. There are reports that players
under 18 are not allowed.
Where
an individual has created an account using their birth date, address and name,
the information will be used to identify the person over the age of 18.
Using
your passport or a valid National ID when making money from any of your Internet
service provider in Kenya, is another precaution.
Our
payment services are in line with financial services by telephone. To
register for such services, legally, a person must be 18 years or older, and
have a valid National ID. For payment of checks or cash, we will need
proof of age through identification.
If
you feel or know of any child who plays gaming on our platforms or uses someone
else's account, let us know immediately via [email protected] for important
action. Your information will be confidential and your efforts will be
appreciated.
Follow
the boundaries
All
Gamepawa platforms have a maximum limit of 1,000 for one bet.
Regular
customer review history
In
order to track your betting activities on gamepawa, we provide you with easy
access to your monthly transaction history. Click on "Betting
History" on your www.gamepawa.com account, to track your bet, your deposit
and your deposit. In addition, the remainder of your gamepawa account is
always displayed in the upper right corner of your screen, when you log in.
Self-exclusion
Options
Gamepawa’s
dedicated service allows you to temporarily close your account.
During
withdrawal, you will not be allowed to reopen your account or any new account.
The
tracking process will be applied to any activity associated with your account
or profile on Gamepawa’s forecasting platforms. Any new accounts that are
created will be closed immediately.
How
to apply for a self-exclusion to Gamepawa?
1.
Email
us at [email protected] request closure of your account for a
specified period of time.
2.
Make
a call to 0703637127
3.
Share
via WhatsApp to 0703637127
4.
SMS
STOP to 0703637127
5.
You
could Contact BCLB for further assistance
Once
you submit your request, our representatives will contact you to confirm your
request and you will receive an email confirming that we have
received your request. This is usually within 48 hours of sending a Self-Exclusion
Request.
What
does the Self-exclusion process involve?
Once
we receive the self-exclusion request, the process of closing the account will
begin. Mainly involves checking the balance of any pending or closing
accounts and closing accounts; as well as keeping an eye on any activity
related to the relevant account or profile on Gamepawa forecasting platforms.
How
long does it take to activate once you request self-exclusion?
This
process requires a certain period of work to execute. However, we will
endeavor to complete your self-exclusion as soon as possible. Typically,
it will take less than 48 hours to process after receiving an email confirming
receipt of a self-exclusion request on your account from Gamepawa
Agency. Once the closing date for the Account is completed, you will
receive a confirmation email alerting you to the temporary closure. The
period of self-exclusion is considered to have begun when you were notified.
What
happens to my remaining balance in my Gamepawa account after being temporarily
closed?
All unutilized
deposits in your account will be debited from your gamepawa account and
credited to the associated Mpesa account.
What
will happen to my bet that I have not yet reached a conclusion?
Any
unsolved bets will be dealt with in the event results. If your bet wins,
you can contact our Customer Support team to plan on making a payment for your
win.
What
if I can still log into my Gamepawa account after the self-exclusion period
starts?
If
you can still access any of our gamepawa services after receiving the
activation contact for the self-exclusion period, please let us know
immediately. Write to us at [email protected] to let us know
about your continued access to gamepawa services.
If
you fail to notify us, we will not be liable to you or to third parties if you
continue to bet through gamepawa's website or on MESSAGE or on our other
divisions after self-exclusion.
What
should I do during the self-exclusion period?
We
suggest you seek additional help and advice during the self-exclusion
period. Once the period has expired, we will open your account.